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"She showed me a lot of respect, and was very professional." "Cynthia was very professional. I felt very
confident sending our employees to her. Cynthia always called me back to answer
any concerns I had. I know she was a busy lady but I truly appreciated her
taking time for me. (The experience) was all good". ..."Mrs. Fravel was completely professional,
courteous, and friendly in the services that she provided for me. Not once did I
ever feel condemned or looked down upon for the mistake that I had made. Thank
you Cindy for helping me to resolve the issue that brought me to your office in
the first place". "The process was completely handled by the
SAP". "It was a good experience, much better than I
would have anticipated". "Cindy was very helpful to our employee and
us. "Very clear and concise with all
recommendations and answers to my questions". "Very understanding of my situation, and I
felt she did her best to help me and my recovery." "Easy to talk to". "There was very little that I had to deal
with, set up, facilitate, organize -- being as busy as I am with a small
company, I appreciate that it is one less item on my To Do Now list". "I thought the SAP was very professional in
her approach to my situation". "(Cindy) was very clear of what we need to do
and very friendly to work with". "Understanding and insightful". "The ease and understanding of my
situation". "the educational aspect knowing other people
have some of the same struggles the support system available".
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